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Quick Started Guide

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A Reset Port is provided on the back lower-right-hand corner of the Nextbook.
This Reset Port is a helpful tool because it can provide an immediate refresh of your Nextbook.

This reset and refresh can be opportune when:
  • There are many applications running at the same time or
  • When an application encounters a screen resolution variation, or a pause in wifi connection.
This Reset Port can be depressed in by a thin metal object such as a small paperclip.
This provides an immediate refresh of your device.
After depressing the reset port, simply power the Nextbook on and you are ready to go.
GENERAL
1. How long should I charge my battery and how long does it last?
It takes about 5 hours to charge fully and one charge will last for about 4-10 hours (with default system settings) depending on the work mode where you are. In default system settings and full charge mode, it is about 6 hours of ebook reading, 8 hours of music playback, 8 hours of video playback or 6 hours of web browsing. The time will get shortened if your Next6 handles multi tasks at the same time.
2. How do I charge my Next6 properly?
The device features a DC-IN port for connecting to power or charging battery. To charge the device, connect your device to any standard wall outlet through the DC-IN port using the AC adaptor.
3. Can I charge my Next6 through USB port?
No, you cant. You can only charge the device through the DC-IN port with the provided wall charger.
4. I feel that the life of the battery doesnt last its full duration while in operation.  Especially if dual (music playing while reading) applications are operated, lasts only for 2 hours. Why?
In full charge and default setting mode, the battery will last for at least 4 hours. Its life should get shorter if you operate multiple applications at the same time or set the system settings manually requiring higher power consumer.
5. What is the battery life (years)?
Battery life depends on your using conditions. Generally, your battery can be charged and discharged for about 300 times, and its life gets shorter as its charged and discharged more often.
6. How do I update new filmware?
The unit can upgrade firmware automatically on the air. You turn on the WiFi, and go to the settings, select About Device -> System Updates -> Automatic Update, the unit will prompt you to upgrade firmware if it find new firmware release online.
7. How do I download music?
Connect the unit to your computer through the USB cable and then copy music files from your computer to the unit.  
8. How do I download pictures?
Connect your Nextbook to your PC. Go to START, and then MY COMPUTER, your Nextbook should show up in MY COMPUTER removable drive icons. Simply copy the photo files from your PC to icon representing the SD card and you should be able to view them with photo viewer.
9. How do I download videos?
Connect the unit to your computer through the USB cable and then copy video files from your computer to the unit.  
10. What can I use the SD card slot for?
Memory expansion. You can store files and play the media files stored in the SD card via the card slot with the device. ( SD Card is not included)
11. I turned on my Nextbook and did nothing to it, it get darkness after a few minutes, why?
a. Check whether the battery is full. Low battery will cause an automatic shutdown. Charge the battery if necessary.
b. Check the Screen Timeout Setting, the device should dark the screen after it stands by for a few minutes to save battery power. Please just press the Power button on the device to activate the screen.
Go to Setting Sound & Display Screen Time out user can then select.
12. Can I save my books to my computer?
Yes, you can. For DRM eBooks, you can use the Adobe Digital Editions software to transfer files between your device and the computer. For details about using the ADE, refer to the instructions specified in the Quick Start Guide.
13. Can I delete the books that come with the unit?
Yes, you can. Just delete it as you do to a normal eBook if necessary.
14. Why does my screen seem dim?
Try to adjust the brightness of the screen. Go to "Settings" -->"Sound & Display"-->"Brightness" to set the brightness.
15. Is the screen readable in direct sunlight
Yes but not easy to view in direct sunlight since this is LCD display if compare with E-ink Display ( paper type black and white ereader
16. Can I change the language on the screen?
Yes, you can. Go to the Settings, choose "Language" and then select your desired language.
17. How do I change the timer setting?
Go to Setting Sound & Display Screen Time out user can then select.
18. I am unable to access certain websites. Why is this happening?
Check the following points:
(1) Whether the local network has restricted access to certain websites
(2) Whether the network speed is too slow
(3) Whether you are prohibited to access the target server.
19. Can I copy and paste on the Nextbook?
Yes, you can.
(1) Launch the Explorer
(2) hold your finger on the file list until a menu pops up
(3) tap "Copy" on the menu
(4) navigate to the destination
(5) Select the Editor icon   from the toolbar and then choose Paste.
20. When I type, it clicks onto the letter above why is that?
Since the letters on the touch panel are too small, you are reminded to tap on the letter precisely or switch the screen to landscape orientation to get bigger letters.
21. I cannot view certain symbols when typing, how can I find them on my key board?
You can tap the Number key (icon) or Caps Lock(icon) key to display other symbols that you dont see.
22. How do I reset my nextbook?
You can reset the unit by using the reset button located at the back of the Nextbook.
23. How do I set the time?
Go to "Settings"--> "Date &Time" and then type the time.
24. How do I set my city for the weather to show?
In the Home Screen, tap the city name to display the city selection screen. Locate the city by selecting the state where the city is and then select the city. Or, input the city name directly. You can change the temperature unit to Celsius or Fahrenheit by tapping on the temperature.
25. What kind of pictures can I view on my Nextbook?
Nextbook supports BMP, JPG, GIF, animated GIF, PNG picture formats.
26. Do I have to charge the battery before use?
It is best to charge the battery fully for about 12 hours before you use the device for the first time.
27. Which media cards are compatible?
SD card is compatible with the unit.
28. Is there a built in dictionary?
No, there is no built-in dictionary in your Nextbook.
29. Can I change browser settings?
Yes, you can change the settings by tapping the MENU icon on a webpage and then selecting More to display more browser setting.
30. Which Operating Systems are compatible with my unit?
Windows2000, XP, Vista, 7, Linux2.4, MAC OS 10.4 or above are compatible with the unit.
31. How do I connect my Nextbook with my computer?
Connect the unit to your computer through the USB cable ( supplied) .
32. Do I need to install a anti-virus software on my Nextbook?
It's not necessary because the device has a low chance of being invaded by virus.
33. Can my Nextbook get a virus?
Maybe, but the chance is very low.  We don't protect/warrant any illegal 3rd party apps download from the web.
34. Customer want to know what type of anti virus the NExtbook included? If no antivirus, how can customer be sure the device wont get any virus?
"Nextbook using Google android operating system which does not include antivirus. Users are advise to using Border apps and  apps store which preloaded on the device since its a guarantee safety site. Users are advised to make efforts to reduce the risk of getting virus by not downloading files or applications with virus and accessing formal, legal or safe websites. "
35. Can I reset to factory settings if my unit crashes?
Yes, you can insert a pin into the Reset button at the back of the unit to reset the device.
36. How do I add photo files to?
Connect your Nextbook to your PC. Go to START, and then MY COMPUTER, your Nextbook should show up in MY COMPUTER as a removable drive icons. Simply copy the photo files from your PC to the devices internal memory or SD card (not included).
37. Does the NextBook have a Qwerty keyboard?
Yes, it has. Tapping on any text input field can activate a virtual keyboard.
38. Do I need to install a driver to connect to the computer?
There is no need to install any driver for OS Windows 98 or above.
39. Does the unit come with Stylus?
Yes. It is located inside your accessory box.
40. What is the life expectancy for the battery?
Battery life depends on your using conditions. Generally, your battery can be charged and discharged for about 300 times, and its life gets shorter as its charged and discharged more often.
41. Can I replace my battery? What is the type?
Do not replace the battery personally without any permission from the technical personnel. To replace the battery, consult our technical personnel and follow their instructions.
42. Can I buy accessories for my Nextbook?
It is best to use the accessories provided with the unit. Purchased accessories from after market may be incompatible with your Nextbook, which may cause errors or damages. For replacement parts, please contact technical support team or check online.
43. Will you have dc adaptors available for purchase?
You'd better use the accessories provided with the unit. Purchased accessories from the market may be incompatible with your Next6, which may cause errors or damages.
44. What is the internal memory capacity?
The unit has  4GB of internal memory capacity.
45. My city did not automatically come up, why?
Your city may not be the default city by the unit. You can make your city appear by tapping the city name in the Home Screen and them choosing your city.
46. How many email accounts can you set up?
Number of email accounts is not limited by the device.
47. Can user view attachment on the email they set up on the Nextbook?
No. User will not be able to view attachment. Only be able to view text .
48. What type of email accounts can I set up?
POP3, IMAP and Exchange email account can be set up on the unit. For email account setup, user may need to consult with service provider for more details about incoming server, port, outgoing server, port etc. You can search for these information on the Internet. For detail information on how to set up the email account, please refer to the User Manual.
49. How do I delete a file?
Enter the file explorer mode by choosing Explorer icon from the Application Tab. In the explorer, hold your finger on the file that you want delete until a menu pops up. Select "Delete" from the prompted menu.
50. Can I read and open Microsoft Office documents?
No, the unit does not support Microsoft Office documents.
51. What is the global time app?
The Global Time application is only used to see the day or night state globally. Slide your finger on the Earth to turn it round, and then you can see the day or night in every corner in the world.
52. Can I open office documents on emails?
No, you cant. The unit does not support Microsoft Office documents
53. Can I connect my Nextbook to external speakers?
Yes, you can connect the device to external speakers through audio cable.
54. I see a RED DOT on the Status bar ( Next to the Home Icon) why is that?
The RED dot lets the users know there are too many notifications on the status bar, which may not be  enough space to show history.  You will need to clear the status by press the clear history button
55. Why the Home Screen does not rotate automatically when the device rotates?
The Home Screen is fixed and never rotates automatically
56. Can I set up the Alarm Time manually?
Yes, you can set the alarm time in the Applications --> Alarm Clock.
57. Does the Nextbook have speech features that will read the book to you?
No,  This unit does not have this feature.
58. Can this device play an Audio Book?
yes, only if the audio book is in a compatible MP3 format  supported by the device.
59. In order to play an Audio book,  is it necessary to first download to an SD card from the computer?
It's not necessary, you can just download the Audio Book to the device's internal memory. Make sure the Audio Book is in a compatible MP3 format with the device.
60. If an Audio book can be played, can it also be viewed while playing?
No, it can not be viewed while playing since the  playable Audio Books is only an audio file in MP3 format.
61. Is there a backlight for nighttime reading?
Yes, the device uses LCD display which has backlight. In comparison, the Eink paper ereader like Amazon Kindle, Sony does not have backlight.
62. If there is sun on the screen can you still read? (Can I read book under sunlight?)
Yes, but it's not easy to read under direct sunlight since it's LCD screen and not E-ink Display ( paper type black and white ereader)
63. Can you read books in other languages?
Yes, make sure your EBook is in a supported language by the device.
64. Link on the rebate Q+A page does not work, why?
There is no rebate program available at this time.
65. Can you change Google homepage?
Yes, you can.
Open the Browser, and go to the Menu --> More --> Settings--> set home page to set the Home Page.
66. When on internet browser, it forecloses, my signal is good why does this happen?
That may caused by busy processes in the unit. Try to restart the device and retry.
67. On the device, when a customer has downloaded a picture on the internal memory, how can we transfer it into an sd card?
You can transfer the picture file from the internal memory to SD card by copying or moving it. Enter the File Explorer mode ? navigate to the picture file --> hold your finger on the picture file until a menu option appears --> select Copy or Move ? navigate to the target destination under the SD card directory-->tap the Editor menu on the explorers top bar-->select Paste to paste the file to your SD card
68. I tried to download some music to my nextbook but it would not let me because it said that my flash was busy. How do I get it to download?
If you download music from the Internet directly to your device, please make sure your device is not connected to your computer, since you cannot connect the device to computer while downloading music. Otherwise, the system may indicate your flash is busy
69. Does it have to be powered on to charge?
It's not necessary to power on the unit before charging. The device will power on automatically once the power adapter is connected
70. How to retrieve factory reloaded books- Free of charge
Instructions on how to retrieve the preloaded eBooks.
(1) Go to www.nextbookusa.com , download the 27  free Ebook to your computer.
(2) Then transfer the 27 preloaded eBooks to your Nextbook devices root by USB connection.
71. Can I download books directly to my sd card on nextbook?"
No, you cant. To read e-books from the SD card, you first need to transfer e-books from PC to the SD card.
CONNECTIVITY
1. My tablet will not connect to the internet, why?
Make sure that the NEXTBOOK has connected to the Internet, go to Settings > Networks Controls > Wi-Fi and then see what is listed under the section Wi-Fi"". If you see the text ""Connected to ..."" under ""Wi-Fi"", the connection is successful.

If not connected, it might be
  • Because the router/modem is not switched on.
  • Because the router/modem access point is set to not broadcast its identity (even though it is available for use). Ask the manager of the Wi-Fi modem/router to temporarily enable the identity (SSID) broadcasting. To do so, one would have to go into the settings of the router/modem either by using the web browser or a special application program that came with the router/modem. Search for a setting that has a name something like Hide SSID and make sure it is off. Once this is done, the NEXTBOOK should recognize the access point and be able to connect to it. The NEXTBOOK just needs to connect once and it will know this access point even when it is later hidden. The Wi-Fi router/modem can then be set back to Hidden SSID. In general, hiding the SSID of your modem/router is ineffective as a security measure so you might as well just leave it on.
2. How do I know if my Wi-Fi access point can be recognized by the NEXTBOOK?
To make sure that the NEXTBOOK can recognize the presence of the Wi-Fi access point, go to Settings > Networks Controls > Wi-Fi Settings, see what is listed under the section ""Wi-Fi Networks"". One or several Wi-Fi access points should be listed. If the access point you want to connect to is not listed, it could be one of the following:
  • Because the router/modem is not switched on
  • Because the router/modem access point is set to not broadcast its identity (even though it is available for use). You would need to temporarily enable the identity (SSID) broadcasting of the Wi-Fi modem/router. To do so, one would have to go into the settings of the router/modem either by using the web browser or a special application program that came with the router/modem. Search for a setting that has a name something like Hide SSID and make sure it is off  --Once this is done, the NEXTBOOK should recognize the access point and be able to connect to it. Your NEXTBOOK just needs to connect once and it will know this access point even when it is later hidden. The Wi-Fi router/modem can then be set back to "Hidden SSID".
3. How do I know if my Wi-Fi network is connected successfully with the NEXTBOOK?
To make sure that the NEXTBOOK is connected to the Wi-Fi access point successfully, go to Settings > Networks Controls > Wi-Fi Settings and then you should see the small text "Connected to..." under the section "Wi-Fi" and the icon on the top bar of the screen
4. I have problems making a Wi-Fi connection. What can I do?
Check your Wi-Fi router/modem by using another Wi-Fi device (ex: friends laptop) to verify that your router/modem is functioning properly.  Check your Wi-Fi router/modem documentation to see if it has a pairing button that needs to be pressed. Some modems have such a button that must be pressed the very first time you try to make a Wi-Fi connection with a new device. Make sure that you are relatively close to the modem/router to make your first connection. Then later you can test to see how far away you can make a connection. Try connecting to a friend's Wi-Fi access point to see if reacts the same way. If it connects, then you know that you'll have to set your Wi-Fi router/modem with similar parameters. Turn off the Wi-Fi then turn it back on again. Go to Settings > Network controls and uncheck Wi-Fi. Wait until the small text below Wi-Fi says Turn on Wi-Fi and then check it. Your Wi-Fi access point should show up as an item below this. If you have to enter a password (an security code of type WEP or WPA) be very careful that you do not confuse a 1 and I (one and letter I), a 0 and O (zero and letter O), or U and V. These are common mistakes. When entering a security code for your Wi-Fi access, check the box Show password which will allow you to see exactly what you are typing in. This will avoid any mistakes.
5. Can I use any of my personal email addresses to send/receive email?
Yes, you can. For example, you have a GMAIL account, just run the E-mail application in your Next6, get the corresponding account information like port number, server etc. from the mail service provider and fill in the account information, and then you can send and receive emails using your Gmail account.
6. How to set a home page on the browser?
Open the Browser -> Tap the Menu icon->Select More-> Select Setting-> Select Set Home Page -> Input your Home Page address. Open a new window by tapping the Menu icon-> New Window, and then you go to the Home Page. If you currently have more than one window opened, be sure to close all windows before opening a new window. To close the windows, tap the Menu icon-> Windows, and then tap the X button.
7. Can I search a web page for specific text?
Yes, you can search a text on the page by tapping the Menu icon ->More-> Find on Page
8. Can I have multiple browser windows open at the same time?
Yes, you can view multiple windows at the same time by tapping the Menu icon --> "Windows" when you in the Browser
9. I have free wireless Internet service where I live and I am not able to connect. Why?
1) Check and make sure your modem is on and have internet.
2) Make sure your Nextbook is on, and search for available internet access point.
3) Make sure you are in range from the internet access point.
4) "Reset" your device, and try to make connections again.
10. Do I need a Wi-Fi adapter to connect to the Internet?
No you do not need this device has a built-in Wi-Fi to connect to the internet.
11. Can I change browser settings?
Yes, you can. The browser provides many useful settings in the Menu. In the Browser, tap on the Menu icon and then tap "More" on the menu to display the settings with which you can set up the font size etc.  
PLAY
1. How can I upload and play music?
You cannot upload music via Internet. But you can download music files from computer through the USB cable and then tap the Music icon in the Home Screen to enter the music mode. Tap a track to start playing.
2. How can I play a video?
Tap the Application Tab    in the Home Screen and then tap the Video Player to enter the video mode. Tap a video file to start playing.
3. How can I play music ?
Tap the Music icon in the Home Screen to enter the music mode. Tap a track to start playing.
4. Can I view individual photos as well as slideshows?
Yes, you can view photos individually or in slideshow by clicking anywhere in the screen to display a toobar, and then selecting the slideshow icon to start an automatic slideshow.
5. Can I set preferences for how my slideshow displays?
Yes, you can set the time interval between slides, transition effects etc. by clicking anywhere in the screen to display a toobar --> selecting the Setting icon --> selecting a preference.  
6. How do I add photo files?
Download photo files from computer through the USB cable
7. When I play an online video, it shows Loading all the time and the buttons dont work, whats the matter?
Please check your WiFi connection to see its status. Make sure the WiFi connection is available. If not, try to connect the WiFi network once again
8. Can I download music apps like Pandora, iradio on my nextbook?
Yes, you can if it is available in the preloaded apps store on your Nextbook
9. If I want to view a movie on my  nextbook what formats can I view?
It is supported by format: AVI?3GP?MP4?RM?RMVB?FLV?MKV?MOV?WMV.
1. Do you have to subscribe to use the YouTube player or Kobo?
For Kobo, you need to register an account in order to download and purchases Ebooks. For Youtube, you can browse and view directly in the application
2. Can I create a separate list of my favorite songs?
Yes, while you are in the music library, tap the Playlist icon, a playlist panel will open. You can now start modifying the playlist by
1) tapping the New Playlist icon to create a new playlist
2) tapping the Edit icon beside the playlist name to add songs to the playlist.
3. I tried to download some music to my nextbook but it would not let me because it said that my flash was busy. How do I get it to download?
You can fix the sound in Settings --> "Sound&Display"--> "Media Volume".
4. Can I download and watch movies on the Nextbook, without using a computer?
You cannot download movies on the Nextbook. You can drag and drop the supported video format from  your PC to nextbook and play thru the video player on the Nextbook. you can watch movies clip such as youtube on Nextbook
APP STORE
5. Why it takes long time to load the apps library.
First make sure you connected with WIFI. Normaly, it takes a while (around 1  minute ) to update the apps store.
6. Why it says " Install Blocked" . For Security, your Nextbook is to block installation of applications not sourced in Android Market?
due to Android Operating System Security Reason, This is a dislaimer to inform user that some of the application might not be compatible . User needs to tap " Settings" , check the box " Unknow source" to allow download, and press "OK" to confirm. Go BACK and continue with installation.  It will only ask you for the first time and you do not have to redo again.
7. Why is the application I downloaded not working?
Not all applications can run in the device due to the system and hardware incompatibility, which is normal.
8. How do I delete apps that I have already downloaded on my Nextbook directly?
Tap Settings --> application --> manage applications, and then choose the application that you want to delete. Tap UNINSTALL to delete it.
9. Does the Nextbook have an Android Market Place (App. Store)?
The Nextbook has NO Android Market Place (App. Store), but it has the built-in third party application store .
10. Why does an error populate when I download an app?
The application file or the network has errors. You may want to delete the file and reinstall.
11. Will more apps be available down later on?
Currently , it preloaded with Apps store ( andappstore ) on the deice . This is 3rd party application which a lots of developers are trying to continue to add more applications in the store.  Constantly check out the apps store update
12. Can you download skype?
You can download if the apps is available in the apps store - SLIDE ME.
13. Can I download apps to my computer and transfer to the ebook?
Since this is android platform which is open platform , user can also try to find some applications on internet and install into the device but we will not guarantee anything such as virus attack , safety, compatibility issues. . Its all user responsibility
14. What company provides the 3rd party apps?
The third party app is SLIDE ME which is provided by SlideMe LLC.
15. I download angry bird and it says insufficient space? What does that mean?
Upgrade the firmware to the latest version and try again.
16. I wanted to purchase an app and but no pricing is visible?
The aps store developer have received the feedback and working on improvement in the future..   
17. Can I download official MySpace or Facebook app?
Yes, you can enter the built-in app library - SLIDE ME to download it.
18. I accidently deleted the SlideMe, what should I do?
The Slide Me is unable to be deleted if it was built in the unit. If the app store was manually installed by you, you can re-install it if you accidentaly deleted it.  
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